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Please Read Carefully

KittyWinks Customer Agreement

Vaccine Requirements
Owner will show proof of current rabies and distemper (FVRCP) vaccinations (or vet release from it).

Owner agrees that their cat can be refused, and their deposit forfeited, if they do not follow these rules.
 

Fleas
If your cat is found to have fleas, he/she will be treated and the fee for this is $25.

 

Medical Release
The Safety and well-being of your cat is of the highest importance to us. We strive to ensure that your cat remains safe
and well cared for.


In the event that a medical emergency arises while your cat is in our care OR if your cat is participating in a pre-
arranged medical service we provide, we will secure medical treatment for your cat from one of the following resources:

  1. Wills Point Veterinarian clinic (Dr. Rachel Turner, DVM).

  2. At KittyWinks Cat Boarding for a pre-arranged medical service (topical or oral medication given, fluids given, ear -or-ointment, eye drops, etc...),

  3. From another licensed veterinarian we select.

 

In the case of an emergency, we will notify the owner after we have secured medical treatment for your cat.
 

I authorize KittyWinks Cat Boarding, in the event of a medical emergency, to seek medical attention for my cat from
Wills Point Veterinary in Wills Point, Texas or any other licensed veterinarian selected by KittyWinks Cat Boarding.

 

I further agree that I am financially responsible for any and all costs arising from medical treatment my cat receives
as a result of a medical emergency while using the boarding services provided by KittyWinks Cat Boarding.

 

Boarding Charges
Boarding charges are incurred on a per day basis.


 

Your pet must be picked up between 11:00 AM and 3:00 PM, Monday through Friday,
and from 10:00 AM to 2:00 PM on Saturday.

 

Closed for customer drop-offs and pick-ups on Sunday.

 

Deposits
A non-refundable $100 deposit is required to hold your reservation. Reservations are not guaranteed until the deposit has been received. The deposit will be applied toward your boarding balance. 

A valid credit card must also be kept on file for all reservations.

Reservations are accepted on a first-paid, first-reserved basis.

Minimum Stay Requirement

A minimum stay of five (5) days is required for all boarding reservations. Holidays periods may require longer minimum stays.

 

Cancellation Policy
All deposits and boarding fees are non-refundable. No refunds, credits, or transfers will be issued for:

  • ​Cancellations

  • Early departures

  • Late arrivals

  • No-shows

  • Changes to reservation dates

Abandonment
If you do not pick up your pet as planned, and do not communicate with KittyWinks about your choice or inability to do so, KittyWinks is authorized to charge your credit card at our daily boarding rate, until pet is retrieved. If your card is no longer valid, you agree to pay this fee, as well as all hard costs KittyWinks may incur for boarding and collection,
including attorney/legal fees. If you do not pick up your pet and are out of contact with KittyWinks for a period of 10 days or more, according to Texas Law your pet is considered abandoned, and you relinquish all ownership rights to Kitty Winks and allow KittyWinks to handle your pet's future in any way that they see fit. You will be responsible for all costs associated with abandonment.


Arrival
Owner agrees that their cat will arrive flea-free and in a secure carrier or in a harness and leash.

 

Photographs and Videos
I hereby agree to allow Kitty-Winks Cat Boarding to take photographs and videos or use photographs and videos of my cat in print form, online, or otherwise for publication and/or promotion.


While Kitty Winks takes reasonable precautions to provide a safe, clean, and healthy environment, cats can become ill, injured, stressed, or experience unforeseen medical conditions during boarding. Owners acknowledge these inherent risks and authorize Kitty-Winks to seek veterinary care if deemed necessary.  


I authorize Kitty-Winks to charge my credit card for the non-refundable $100 reservation deposit, boarding fees, emergency veterinary expenses, any additional services requested during my cat's stay, and any fees due ubder these Terms and Conditions.

Signature

By filling in your information and submitting this form, you are agreeing to the terms and conditions on this page.

Does your cat have any special needs?
Has your cat been ill or treated for illness within the last 30 days?

Thanks for submitting!

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